Leadership and Communication
Effective and accurate communication is an important factor in the growth of an efficient and successful leader. To succeed, managers must be effective and persuasive communicators. It is important that managers and their teams learn how to communicate in the best possible way. Not only will it help teams to complete their projects successfully, but it will also help the organization achieve success and growth. The most important thing for leaders is effective communication. This is why many studies over the last decade have looked at how leadership is influenced by communication. Studies have been carried out on what managers need to do to improve communication in order to make leadership more effective for leaders in contact with their teams (Luthra, A., Dahiya R., 2015).
Effective communication has important implications for effective leadership. This, together with the existing communication skills, directs employees to follow the leader and provides the necessary confidence. In cases where effective communication is not provided, the leader cannot be said to be effective. To be able to master all aspects of leadership communication. Leaders should ensure ideal communication. Leadership communication should observe through audience analysis. It must foresee interventions and control the situation. It is necessary to develop a communication strategy that facilitates the transmission of the desired message to the employees (Barrett, D., 2006).
One of the most important things in leadership is to control people in the working environment. It is the job of leaders to effectively control a community and to lead it in a purposeful way. It is among the tasks of the leader to ensure the necessary interaction with leadership communication and to mobilize, direct, motivate or inspire others. For this reason, leaders must create the necessary message for employees. In addition, they use all their communication skills to forward this generated message to the person. Leadership communication is more than basic strategy development. It consists of expanding skills and effective writing and speaking skills in more complex group work (Barrett, D., 2006). For this reason, it is important that leaders develop themselves in these areas.
There are some sectors where leadership is essential. In these sectors, leaders work as necessary for themselves and their followers. The most important issue in this study is to work independently. However, leaders and followers need to work in the field of goods and services to achieve the outcome of the work. In this case, those who follow the leader act for the interests of the community. It also makes a joint effort for those with common goals (Flauto, F., 1999).
Conflict is one of the most important issues that lead to stress and sometimes when this level of stress cannot be lifted when the person does not reach a solution. The resolution of the conflict will need a leader, especially in conflicts that often lead to non-resolution. Leadership requires successful human communication. We need to make the assessment as communicator in terms of leadership understanding that should be present in the organizations in the subject. Therefore, when we talk about leadership, we approach it by feeling the necessity to mention a concept that is confused and often conflicting and often conflicting with leadership. This approach necessitates to explain the concept of manager. Research shows that managers with leadership skills are highly developed in empathy skills. Leadership features include; The ability to express oneself well, to establish compatible relations with others, and to have high social sensitivity. All of these features require empathy skills in individuals, or empathy skills reveal these skills. The basic skills of the leader; it involves mobilizing people within the organization and coordinating their efforts. It is the ability of the mediator to resolve conflicts that prevent or increase conflicts. Those who have this ability make a deal, become a referee in discussions, or become masters of finding the break; they may pursue a career in diplomacy, mediation or law or mergers management. A leader needs to be able to discover people’s feelings, intentions and problems and have insight. Knowing how someone else feels, should be able to easily establish intimacy (Hambley, L., O’Neill T., Kline T., 2006).
Leadership is recognized as the ability to influence and guide people on a regular and conscientious basis to achieve specific goals and objectives. A good leader is not only guiding members of the organization to achieve professional success; it is also a person who instills confidence in them, uses their ability to convince and often motivates them. Leader; is responsible for increasing organizational productivity by motivating employees in the organization. The idea that the success of the organization can pass through the success of the employees should not be ignored by the leader (Gilley, A., Gilley J., McMillan H., 2009). Therefore, in my opinion, the leader should be a guide not only in the professional sense but in every sense. For example, this includes planning and developing an idea and preparing for a specific program.
Ineffective change management is a factor that prepares the leader’s failure. In this principle, it is emphasized that the leader, who cannot give up his previous work habits, cannot keep up with the future innovations.
The lack of listening ability is the second factor affecting the leader’s success. At this point, the exaggerated self-appreciation of the leader, to look at the events from the top and do not give the necessary importance to the issues, causes important issues to be overlooked. However, listening is the most effective communication tool. It requires energy, attention, attestation, and there is never room for thoughtfulness in listening. Being lucky is better than being good ”. As can be noticed, this principle does not include chance, and I do not link my destiny to chance and external influences, and I draw myself with my will.
Motivation is considered as an important phenomenon that directs human relations. Perhaps the essence of leadership is to direct the efforts of its subordinates towards organizational goals. The willingness of the employees, their adoption and effort will be possible thanks to the motivation of the leader. The main task of the leader is to keep the wishes of the employees constant and alive; For this purpose, the communication channels in the organization to keep open, to allow them to realize themselves and to develop a sense of trust (Gilley, A., Gilley J., McMillan H., 2009).
Although the leader is important for a group and necessary for the continuation of the community, individuals also have duties. It should be noted that although a leader is the leader of a group, individuals must follow the leader’s word and act in that way. For this reason, the leader is not sufficient for the continuity of the group in itself; Therefore, the people in the group should not act individually and behave according to the leader’s instructions. Although the leader has important responsibilities, it is necessary to impose responsibilities on the individuals in the group (Flauto, F., 1999). In my opinion, members have important duties in this regard. Because, even if it takes decisions on its own, the decisions taken after the members do not apply have no validity in terms of implementation.
While leadership is the art of influencing individuals’ movements or behaviors; leader is to get people to accept their unique desires with a sense of acceptance and obedience. Although some of the leadership is usually innate, it can also be improved with training later. In addition to these features, the leader must have motivating features. Because motivation increases the level of compliance of the employee to the organizational objectives, positive contributions such as the formation of job satisfaction. An ideal motivation contributes to the spirit of working together in the organization based on co-operation of all employees. The success of the leader depends primarily on the motivation of the human resources of the organization. In order to achieve this, they must first know the concept of motivation and its characteristics. To do this, the leader should systematically analyze how the organization’s human resources, as well as the personal characteristics of the organization, affect the environmental characteristics and the behavior of employees, and that it is a dynamic internal state of motivation and that people’s motivation is affected by certain changes (Barrett, D., 2006).
It is possible for the leader not to deviate from the goals of his colleagues, to keep his morale high, not to lose his wishes to work and to make the expected contribution to the organization, with an effective leadership that can be realized by the management. Change needs to follow innovation and the leader needs to apply the tools to encourage employees. It is essential that incentive tools are available to the employees in an appropriate direction and in an encouraging manner. The leader must first of all guide the employees towards the organization’s goals. Ensuring the motivation of the employees for organizational purposes is one of the main duties of the leader. Thanks to motivation as a process of meeting the personal needs of employees for motivation and working efficiently in the organization, it is possible to achieve high performance by initiating an interaction between leaders and employees and cooperating in line with organizational goals (Luthra, A., Dahiya R., 2015).
Increasing motivation in the organization with a good understanding of leadership emphasizes the idea that the work of the employees is important. Employees have a psychology that wants to be constantly appreciated, trusted and respected, to take responsibility and to carry out the tasks assigned to them successfully. Physiological and psychological requirements force employees to constantly strive to achieve satisfaction. The working environment is the most important place of the employees’ desire to succeed both physiologically and psychologically (Luthra, A., Dahiya R., 2015).
The physical conditions of the working environment, the colleagues, the wages paid for the given labor, the degree of respectability of the occupation, the desire of self-satisfaction and most importantly the attitude of the leader within which the person works are among the tools that motivate the person. In order for the organization to be effective and efficient, it is necessary for the leader and employees to work in coordination. For this, the leader must know and apply the techniques that motivate employees. The leader should know his followers very well and be able to motivate them effectively in order to achieve organizational goals. First of all, the leader should be confident, able to apply without hesitation to the opinions and thoughts of the people he works with and encourage them to work more (Hambley, L., O’Neill T., Kline T., 2006).
The leader should always be open to innovation, new ideas and opinions, be courageous and clear in his thoughts, and be able to stand behind his word. They should be able to keep the morale of the employees at the highest level, encourage them to work and give them a salary that satisfies them. Although the salary used as a classical motivation technique is effective in motivation, it is very important to satisfy the psychological needs of the personnel besides financial incentives. Satisfaction of the employees and thus their attachment to the organization will ensure the performance of the organization to increase spontaneously. This will enable the leader to use motivation effectively in the organization (Hambley, L., O’Neill T., Kline T., 2006).
Leadership can be defined as the process of influencing individual and group behaviors in reaching the set goals. Effective leader; is an open-minded, risk-taking person, capable of influencing others, good communicator, and managerial skills. The effective leader does not spend much time on details, focuses on results rather than rules, keeps in constant contact with the people he works with, does not allow his position to become dizzy, goes over difficult and complex events, but does not try to solve all problems himself. Aware of the potential of employees is important (Flauto, F., 1999). Leadership is a relationship based on power and authority between a person and a group. The leader uses his power to lead the group to a goal. According to another definition of leadership; the other members of the group are superiority in terms of charisma, intelligence, talent. Although the definitions of the leader are numerous and varied, they all have one thing in common. That is, the activity of the leader is basically managerial work.. Therefore, in defining the leader, first of all, it is necessary to clarify what the administrative work is.
A person does not necessarily have to lead a team, a company or a country to lead. There are situations in which almost everyone in life, one way or another, leads. It is true leadership that one man strives to make other people better – even in an ordinary situation. When he meets his friends or family, he leads the group in favor of everyone, that is, that person leads the way. In fact, there is an opportunity for leadership in every situation where two or three people come together. Leadership, in its simplest definition, is to impress people, to lead them in the right direction, to take the necessary steps that will be in their best interest. One of the principles of leadership is balance. Balance is a very important concept that a person must understand and practice. The concept of balance is the basis of many important subjects such as working, resting, justice and sustainability. Balance provides a versatile view of events and situations from all angles. A true leader listens to and evaluates his / her own opinions while making his own views. When conducting a discussion, it ensures that all relevant views are taken into account and discussed. When deciding on a matter, it decides, taking into account all parties to be affected by that decision. When he works for today, he thinks about tomorrow. It considers the welfare of all stakeholders and society while protecting the interests of its own company (Gilley, A., Gilley J., McMillan H., 2009).
Real leaders know that they cannot have knowledge of everything and that they will not have the answer to every question; Since they are ready to take advantage of others’ opinions, they can easily review their own views and adopt a superior idea. Leadership is not justified, but to ensure that the right things are done. Leaders who have fully embraced the concept of balance focus on doing the right things. Leaders who assimilate balance as a concept and manage every aspect of their lives with this principle always have a holistic approach between themselves-others, today-tomorrow and live a satisfactory and balanced life. Another feature of leadership is self-confidence. Self-confident people are people who accept themselves as they are and are at peace with themselves. They are people who know their strengths and weaknesses, and even do not hesitate to express their weaknesses, and are open to continuous learning and development. They know in which areas they are competent, in which areas are more competent people than themselves. They are pleased to work with people who are smarter, smarter, more talented and more successful than themselves (Gilley, A., Gilley J., McMillan H., 2009).
Confident people don’t hesitate to say what they think. When discussing a topic, they speak not to please others, but to express what they think and convey their ideas to the audience. They do not hesitate to change the ideas they express – if there is a better option. But under no circumstance do they put forward an idea that they do not believe in order to please the people above or subordinate to them. As much as expressing your own opinion aloud, being open to listening to others’ opinions and changing your own opinion, if necessary, is a task that confident people can do. Self-confidence is not limited to expressing its own opinion, of course. Confidence is the belief that no matter what happens in life, one can continue on his own path or find new ways. Life isn’t just about beauty and goodness for anyone (Barrett, D., 2006).
Non-verbal communication is of course also important. As a good team leader, the most important tool that helps to complete the process is oral communication. I think one of the most important characteristics of a team leader is that when a conversation or discussion is initiated, the team should naturally be able to involve each individual in the conversation without pressure. A good team leader needs to help his team express their thoughts without fear, and bring out thoughts and emotions.
Today, it is clear how oppressive, bored and problematic authority is dysfunctional in the conduct of things. The most important factor in the team leader’s ability to take his team to the next level is not the authority, but the connection he has made with each individual. Therefore, transparent and respectful communication is essential. In my opinion, the team leader needs to prioritize communication in order to synchronize with the team and succeed. Employee happiness in changing workflows is one of the most emphasized issues today. In order to achieve this happiness, it is important to understand what the employee wants and what he expects. Here is the difference of a good team leader. In this respect, both the team leaders must gather the team and the people in the group must comply with this situation.
- Luthra, A., Dahiya R. (2015). Effective Leadership is all About Communicating, 43-47. International Journal of Management & Business Studies ISSN : 2230-9519 (Online) | ISSN : 2231-2463 (Print) IJMBS Vol. 5, Issue 3. Retrieved from https://www.mcgill.ca/engage/files/engage/effective_leadership_is_all_about_communicating_effectively_luthra_dahiya_2015.pdf
- Flauto, F. (1999). Walking the Talk: The Relationship Between Leadership and Communication Competence, The Journal of Leadership Studies, 87-96. Retrieved from https://instituteforpr.org/walking-the-talk-the-relationship-between-leadership-and-communication-competence/
- Gilley, A., Gilley J., McMillan H. (2009). Organizational Change: Motivation, Communication, and Leadership Effectiveness, 75-90. Wiley Interscience. Retrieved from http://cstl-hcb.semo.edu/hmcmillan/Pubs/Gilley_Gilley_McMillan_2009.pdf
- Hambley, L., O’Neill T., Kline T. (2006). Virtual team leadership: The Effects of Leadership Style and Communication Medium on Team Interaction Styles and Outcomes, 1-17. Organizational Behavior and Human Decision Processes, Retrieved from https://www.sciencedirect.com/science/article/pii/S0749597806000768
- Barrett, D. (2006). Leadership Communication: A Communication Approach for Senior-Level Managers, 1-15. Retrieved from https://scholarship.rice.edu/bitstream/handle/1911/27037/Leadership%20Communication%20-%20A%20Communication%20Approach%20for%20Senior-Level%20Managers%20-%20Barrett.pdf?sequence=2